Shipping policy

Thank you for shopping with BookMuseClub. Please review our shipping policy below before placing your order.

Processing & Production Time

All BookMuseClub products are made to order. Once your order is placed, we begin processing it for production.

Our usual production time is 2–5 business days. This includes order verification, printing, quality checks, and packaging. Production time may vary slightly during high-volume periods or holidays.

Shipping Time

After your order has been produced and shipped, delivery times are typically:

United States: 3–7 business days
International Orders: 7–21 business days, depending on the destination country and local customs processing

Please note that delivery estimates do not include production time.

Shipping Rates

Shipping rates are calculated at checkout based on your order and shipping destination.

We may offer free standard shipping during selected promotions or on qualifying orders. Any available free shipping offer will be shown at checkout.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to follow the delivery status of your package.

Please allow a short time for tracking information to update after the package has been handed to the carrier.

Customs and Import Taxes

For international orders, customs fees, import duties, taxes, or other local charges may apply. These charges are the responsibility of the customer and are not included in the shipping cost.

Shipping Delays

While we do our best to deliver orders within the estimated time frame, delays may occur due to weather, carrier issues, customs processing, holidays, or other circumstances outside our control.

We appreciate your patience and understanding if a delay occurs.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

BookMuseClub is not responsible for orders delivered to an incorrect or outdated address provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply to reship the package.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date at support@bookmuseclub.com.

Please include your order number and any relevant photos if the item arrived damaged. We will review the issue and work with you to find a suitable solution, which may include a replacement when applicable.

Returns and Exchanges

For information about returns and exchanges, please refer to our Return Policy.

If you have any questions, please contact us at support@bookmuseclub.com.

Thank you for shopping with BookMuseClub.